6 Things to Know about Compassion

The Dalai Lama was once asked if he could reduce the essence of all that is common to major religions into one word, and legend has him saying that that word is ‘compassion.’

This has stayed with me for a long time and underpinned what I find so powerful in my own faith. It’s something others have shown to me and which, as I grow older and hopefully a bit wiser, I am growing to see as singularly important in my dealings with others.

It requires a gentleness and empathy and a slowness of pace, a giving of your time to someone else’s world. And compassion defined as ‘feeling with’ another, an entering into someone else’s suffering.

Here are some things I have learned about compassion:

1. Compassion upholds the dignity of another

If you treat people with mercy and gentleness, you have recognized the humanity in each. It gives life to the Hindu greeting of ‘Namaste,’ (The sacred in me recognizes the sacred in you.) It’s saying, ‘I see you’ when an individual may be feeling invisible.

2. Suffering can increase your compassion

The more hurt, grief, betrayal, penury and bullying you endure, the greater the potential for deepening your own compassion.

After my mother died I became intensely aware of how desperate people can feel when they lose someone they love and I became much better at helping my students and their parents (and indeed my own friends) through their times of grief.

When my first marriage broke up, I became more understanding of the aching paralysis experienced when one stands bereft of the love of your life and its meaning, not to mention the poverty that often accompanies betrayal and abandonment.

I’ve survived toxic work environments and determined never to pit employees against each other and always to remember that staff members are human beings, not numbers to discard on a whim. I have seen both in various settings.

Recognizing the humanity in other people actually allows you to forgive your enemies because when you imagine them as suffering fellow travelers in life, it’s easier to let go of hurt.

3. You need to have an imagination

The Age of Corona has heightened the need for both empathy and compassion for people we’ve never met. I must care about people I don’t know. I must imagine what situation that person in the shop is going home to and be moved to wear my mask properly, stay on my own jolly decal on the floor and sanitize, not to mention refrain from going out when I’m sick. (Of course understanding how others may feel can lead to unnecessary guilt in an empathetic person. The other day, I had a tickle in my nose from my allergies, not the virus, in the queue at Woolworths, and had an urgent need to sneeze, but for the first time in 55 years, I swallowed the sneeze in terror that I would be thrown out of the store or lynched by fellow shoppers.) But I digress…

There is a huge need for the gentleness of compassion in this time when people are struggling with anxiety and when many are staring financial ruin in the face. It’s tempting to respond to outbursts from other people with our own annoyance in equal measure, but trying to recognize that they are just projecting their own fears onto you, helps you keep your temper and soak up their rage.

4. Compassion isn’t a feeling, it is a conscious decision.

Compassion is love in action. Therefore, it can be learned. It’s no good knowing something or feeling sorry for someone. Compassion requires the devotee to reach out to someone to help. Don’t feel bad that someone has been retrenched; buy them groceries.

5. COMPASSION DOESN’T MEAN YOU CAN necessarily FIX things.

This may seem to gainsay the previous point, but sometimes you can’t fix someone else’s problem; sometimes things are beyond fixing. But the compassionate person is the one who sits and passes the tissues as the sufferer cries her way through her grief or becomes the kitchen help when there is a death in the family and just makes the tea for all the visitors. If I think of the people who heard me vent over the years about things they had not control over, who heard me say the same angry words over and over until I had expunged the ache, I am so grateful to have been blessed to have such friends.

It may be that you have to be a firm presence and not help even when you could, in order to empower someone needing to grow. Again compassion doesn’t prevent you doing this gently. One of my teachers who had the greatest impact on me when my parents divorced and I was acting out (Mrs Paveley at Springfield Convent Junior School back in 1976) held me to account for my cheeky behaviour, but understood and acknowledged (if a little gruffly, as was her way) that I was hurting. That’s all it took. I would have walked through fire for her afterwards and I cleaned up my act very quickly. And I never forgot.

6. Some people in business think compassion is a weakness

This annoys me no end. Just as hardened business consultants will pooh pooh qualities like good communication as ‘soft skills,’ they will also see a focus on people, as distracting when it comes to making ‘those tough decisions for the good of the business.’ And that’s rubbish.

It takes great emotional strength to put your own feelings aside and cross a psychological ravine to connect with another human being.

A compassionate person might need to make decisions which affect people negatively, but they can either find people-friendly solutions or manage the situation in such a way that the person involved maintains his dignity. Richard Branson says ‘Look after your staff and they will look after your customers.

In the end compassion makes us better humans:

“There is a nobility in compassion, a beauty in empathy, a grace in forgiveness.”

John Connolly

8 Things I am missing during lockdown

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How many times have I wished for time off where I could stay at home and sleep! Despite not sleeping too much during lockdown due to my permanent state of angst, not uncommon I believe, there are a few things that would have made it bearable:

  1. Books

I am a touch-it-turn-it kinda reading gal. The libraries closed for lockdown too quickly for me to stock up, even though the seven books they allow you would have been finished in the first week anyway. And of course I couldn’t have used Shannon and Michael’s cards as usual because there are fines on them (again). Yes, the shame! I don’t learn. And it’s not that I don’t read fast enough; I just don’t get around to returning them, despite ‘holiday’ stamps and amnesties.

I love the comfort of holding a book, and being able to page back to check on facts or reread lyrical passages. And since I could never afford to buy all the books I read, the library is my place. Mind you, some of them do reek of old ladies’ cigarettes and there a few unidentifiable (thank goodness) food stains on them from time to time. But then to be honest, I have probably been guilty of dropping a teeny bit of avo from my pizza onto an Elizabeth George novel on occasion.

Once I had finished Shakespeare by Bill Bryson (enjoyable, even though he pooh- poohed the idea that it was actually Marlowe who wrote all the great works, or the sonnets at least) and Half a Yellow Sun by Chimamanda Ngozi Adichie (gripping with a powerful anti-colonial, anti-war message, and part of my ongoing love affair with modern African literature), I had nothing. Unless I wanted to lose myself in The Maestro’s tomes on Liszt (I didn’t), I had to do as my girls had insisted and try online.

Well. That’s been a disaster. First of all, our wifi is about as inconsistent as an adolescent love affair and the adverts… really they could make a maiden blush! I have started two books both by Harlan Coben, another favourite of mine, but I keep losing internet, which freezes the narrative at a critical moment; then the page refreshes to forty pages before where I actually am, and I have to wade back through it all so much that I need to splint my wrist from all the swiping. And I do not need to be looking at penile extensions more than once a day thank you (who does that to themselves anyway?!).

The girls say I am using the wrong sites. Andrew says he’ll pay for me to download better versions, but honestly, I baulk at paying for books.

2. Sunday Lunch

Sunday lunch is a tradition in our home even more important than Friday pizzas. Now don’t be mistaken we’re not being starved of our sabbath prandials (far from it – the fair Caitlin, our resident Masterchef, has stuffed us like willing Christmas turkeys with so many delectable vittles that the family scale has signed a ‘Do Not Resuscitate’ form.) But Sunday lunch at our house usually involves all the special people in our family who don’t live in the Mad House with us, arriving in a cacophony of hellos and hugs and we all catch up.

It’s when the children’s other mother, my sister Brigid, debates with The Maestro about which news channel in the US is more biased, whether capitalism is better than communism (every Sunday); she admonishes the young people about the dangers of jumping stop streets, walking alone, locking doors, and taking Sandown Road late at night. She warns Liam that Nellie is not getting enough exercise and that I work too hard. I miss her nagging love. And she always brings those scrumptious tiny Doughnuts from Woolworths.

It’s when Michael and Gabby, and Lizzy and Dylan sail in when they can and the love gets louder. Sometimes we Facetime Sean and Jordan and before he left fot the UK, Mika’s dry humour also graced our table occasionally, especially if there was lamb.

I miss my other family. My people. I miss the noise. (Ok not the noise – there’s still plenty of that.)

3. Cappuccino, Hot Chocolate and Haircuts

Okay so I might as well get my middle-class entitlement out of the way, but I really do miss popping into The Mugg for a cup of chatting and only News Café can make Hot Chocolate that special way – they use cream of course. And Aruna the Lion Mane-Tamer is much missed.

4. Zara

While smokers and drinkers are venting about draconian shopping rules, spare a thought for the other addicts – the shopaholics among us. I know we can shop for clothes now, but you can’t try on in most places and what’s a girl to do if she’s not sure?!

Also, I bought two darling little suits before lockdown and now I feel like a jilted bride with nowhere to wear them. Never mind the fact that I probably can’t fit into them anymore (thanks to the fair Caitlin’s culinary excellence) and will stumble around like a nerd on a first date in my high heels.

I miss dressing up.

I know I’m shallow.

But not entirely:

5. Live Mass

I miss going to mass and being physically present to worship with my community. The online thing just doesn’t do it for me. It’s like watching a film and playing church-church when we were little. I hope I don’t sound blasphemous, by saying that, but I want to be in God’s house with my family of believers.

It’s tough being on time for church now because Fr Carlo can’t see you race to your laptop to join in (or not) and the guilt of being late for mass is greatly reduced. As any good Catholic can testify to, we are a guilt-driven bunch. It also doesn’t seem quite right to be in your pyjamas in front of the Lord. (I know I know, God doesn’t mind, but still it feels unseemly). And the temptation to boil the kettle for a cuppa during the sermon quickly is quite strong…

6. Choice

I’m not crazy about exercising, as my pristine gym outfits, shiny white cross trainers and the exercise bike, formerly-known-as-the-clothes-horse can attest to, but I do like to go for a stroll on the weekends. Mostly if I walk at all though (when it is an azure, wind-free day that Cape Town is renowned for)  I amble along the beachfront path anyway: I avoid walking on the beach itself. But being told I am not allowed to put my tootsies in the icy water of Table Bay, makes the thought of being on the beach all the more alluring.

It’s the forbidden fruit syndrome I suppose.

I like being able to just pop into the shop quickly on my way home. Now I have to be home by a certain time, and the shops are closed after a particular hour. I miss the whole concept of flexi.

Normally I’d love to be told I have to work from home. Now I am bristling at not being able to go into school. I want the choice.

Mind you I am such a goodie-two-shoes I would never dream of disobeying the law. I’m blaming it on my convent upbringing combined with my rebellious Celtish forebears for making me so conflicted. I hope their inherited genes are just as warlike in antibody production when it counts.

7. Guilt-free Rest

We’ve essentially been working every day since lockdown and have missed out on the April school holidays in the race to ready schools to morph into online institutions overnight. Don’t get me wrong, there has been some down time (especially because I haven’t had frequent interruptions – you know those – ‘Have you just got a sec?’ inserts that tend to catch you mid-email or profound thought, and result in multiple open Windows in your brain crashing into early onset dementia, never mind the software ones which make your laptop slower than morning traffic on the N1 (pre-lockdown of course).) But I cannot seem to shake this permanent state of anxiety. I think it’s guilt (blame the Catholic in me again) that I should be in my office, or with my children, or working harder, or watching a ministerial update, or doing something I’ve forgotten… like going to work.

8. Hugs

Much has been written about how hard it is for affectionate people to social-distance. How we are going to avoid dishing out such love to our school children is going to be a real challenge. But it is really hard, even for us. I touched a colleague’s arm in thanks today and felt as if I’d committed attempted murder. (I had just sanitized my hands, but the guilt was huge.) And to avoid natural gestures for a tactile person is tough.  

I suppose we’ll get used to social distancing. I mean we do that don’t-come-in-my-space dance in the shop with strangers, but it is more difficult with those we love and haven’t seen for a while.

I also noticed a weird (in a good way) phenomenon on the road driving home today: cars are keeping better following distances – it’s as if we have grown accustomed to keeping an eye on the spaces between us in queues and we have extrapolated that into traffic. Long may that last!

But I miss a good hug though.

All this missing things shows that I’d have made a terrible citizen in wartime, and I have to remind myself that eventually we shall have all these things again. This is a war though and we simply MUST. So others CAN. Altruism may be in short supply, but now is the time that those of us who are leaders should be modelling it.

There is something unique to humans, even those of us who may be champing at the bit: we can and do adapt to change. And remarkably quickly too. (The Maestro did the washing today so evolution is real). Darwin would be proud of us.

The rest is just weather. It too shall pass.

A picture paints a thousand words

Picasso’s Madonna, 1909

I like Picasso. His paintings anyway – he himself was rather a womanizing SOB.

Despite having two particularly arty children, I can’t say I know much about cubism. But I like the angular, sharp edges of the style. I like the seemingly jumbled aspects of the same object because I think that is often how ambivalent we feel about life.

My life is a cubist painting. Especially at the moment with lockdown and its attendant multi-facetted emotional experience.  The jagged, glass-like slivers of reality fit together, not always neatly juxtaposed or aligned, but often in a higgledy piggledy fashion in a collage that sometimes piles elements on top of each other.

How do we make sense of it all?

I find my competing responsibilities working overtime in a stressful, shifting montage, even more demanding than usual and I am sure others must be feeling this way too.

As a head of a school, I am returning to my school tomorrow to receive our supplies of PPE for staff and to assess our readiness for re-opening and oversee the disinfecting and deep cleaning of all the buildings. It’s a daunting responsibility and I feel it keenly – the health and safety of so many beloved souls that I am accountable for. Me.

I must juggle this with responding to our parents’ real fears and concerns and financial predicaments, as well as a staff of gallant educators who are in danger of burning out as they live remote teaching and learning well into the evenings, having not really had a holiday in April. What heroes they have been in this time, some bewildered at first, but changing tack mid-curriculum to reinvent themselves as online interlocuters, while juggling their own unique family circumstances.

My Picasso painting has overlapping shards for each of children and my worries and guilt over whether I have done (am doing) enough for each to support them. Or have I hovered awfully?

How will poor Liam negotiate this matric year: is he getting enough sleep; doing enough schoolwork; being careful when he walks Nellie each morning now that we can exercise a bit? I have random thoughts like how many razors will he need to de-fuzz for school and should I buy extra hair elastics, because those lovely locks of his will need to be tied back in (gasp) a man bun, until barbers re-open. What is he thinking?

Just how soul-destroying is Mika’s telesales job in the UK?! He left on his gap-year adventure so full of hope and enthusiasm for his opportunity to remake himself and now stuck in digs outside London, I hope his satirical YouTube channel is taking off. Will we see him soon? When? I hope he’s eating and is not living an emaciated, Withnail and I sort of existence.

Is Shannon reading too many romantic gothic-fantasy novels and how will she accomplish Year 2 of a Fine Arts degree from her bed, where she reclines like a Greek goddess? She’s definitely not getting enough exercise but considering she received more than her fair share of the clumsy genes, perhaps that’s a good thing. She appears to be able to roll out essays easily enough (although rather vocally).

Lizzy’s moved homes from boyfriend’s family to her mom. I hope she’ll be able to study there. At least she’ll be in familiar surroundings. I miss her too. I wish she’d come here.

Michael is the earthling most suitable to lockdown since his business is online, but without football matches happening it must be hard to weave new stories and articles, even with the transfer window looming. I hope his advertising contracts don’t disappear.  He has cleverly taken this time to get his other sites up and running though and is hiring new writers so he should be fine. And since I can’t see whether he and his flatmate are washing dishes, and using clean towels, I don’t have to worry about him. (Even though his emotional state is low because Uber Eats is not delivering to his complex!)

How can I keep up with Caitlin’s cooking sprees and reduce the size of my waistline in time for Sean’s wedding in the spring? I mean, malva pudding and custard is a scrumptious dessert and if I don’t have anything else for supper, it should be okay…shouldn’t it?

And, of course, I’m wondering whether the airlines will be operating and whether we’ll be able to travel by September for Sean and the lovely Jordan’s nuptials. No way can I miss that! How we’ll get there and where we’ll stay are still unknowns.

To be truthful there’s a little cube in my artwork that is rather sad to be ending this forced stay at home. It’s been pleasant to work around the maestro again and hear his genius at work, and I am not a little apprehensive to be venturing forth into the new way of doing things, given that as an aging matron, I suffer from hypertension and so am at risk from this virus.

But I shall be donning my mask both literally and metaphorically and pretending I am a surgeon sailing into an operating theatre, like the best of Greys’ Anatomy prima donnas. I do have a wrinkly face more suited to radio (especially since Woolworths is not selling foundation make-up yet – surely face putty is an essential item?!) so a mask is not a bad idea. I’ll have to take my tea intravenously or via a straw (Don’t tell Caitlin about the straw).

Picasso’s Madonna looks a little like my quizzical self and it looks as though she too is having trouble keeping her mask on. But that sideways sliver of her face reminds me that every now and again, I intend to move my mask away and breathe in great gulps of fresh air.  

And smile. Even if they can only see my eyes.

We only ever see a fragment of other people anyway.

Dear Fitting Room Designers:


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I made the mistake of trying on a pair of pants for size in Woolworths, yesterday in their brand new shiny change rooms. Too shiny. I didn’t buy the trousers. And it was the place’s fault.

If I were asked to survey fitting rooms in clothing stores, I could really give them some pointers.

Firstly: subdued lighting is a must. Harsh neon lighting just doesn’t do it for my skin. The last thing you want if you’re trying to flog clothes is for me to be so grossed out by my own face that I cannot look in the mirror. I do not know anyone who looks good under fluorescent lights. For me it is certainly not my best look – the freckles stand out, surrounded by pasty, creamish blahness, no matter how many layers of face paint and contouring have been applied. I have dark rings under my eyes too which make me resemble a nagapie at the best of times. I do not need stage lighting to assist. Also if I am tired, the little critters are Gucci-carry-on-luggage- sized bags, so they definitely detract from the garments I am fitting on.

And it’s not just our faces that we have to see in this light: it is our derrieres, which are normally…well…behind us, where we can pretend they are smooth discs of even, beach-ready roundness. Instead we are confronted by massively cratered moons which are nothing like Queen imagined in ‘Fat-bottomed Girls’ – multiplied by three – going all the way to infinity if the looking glasses are angled into Alice’s bizarre world. Personally I believe the dark-side of the moon is a better look.

Mirrors should also be artfully angled so as to make one be longer and slimmer. Even if we know this is a clever illusion, we still want to imagine ourselves looking a bit like the impossibly slim wax mannequin, adorned outside on the shop floor in the garment in question. (Have you noticed that they are always on tippy toe – probably so they can show off outrageously uncomfortable high-heeled shoes too – but that makes them seem even taller.) Every film study student will tell you that a low angle shot makes one look taller and more powerful. I’m happy to go with both those delusions.

Curtains versus doors? Definitely doors (which lock, please). So often, one ends up with a faulty door latch. One that bolts is preferable. While sumptuous curtains look good, draped dramatically across the opening in oh-so-elegant boutiques, I am always terrified that some over-eager stick insect assistant will just pop her head in and reveal me in my big panties so that the creepy chap lounging outside will have an eyeful of the rear end of the Bentley.

The door should fit all the way to the floor, I beg you.

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For those of us who have had divide clothes into ‘Not-in-this-lifetime,’ Maybe-if-I-lose-10kg’ or ‘Oh-Baby-You’re-So-Hot! hooks (there must be at least three hooks) while dodging a pair of boys playing with a car, and hopping on one foot as you attempt to free the inside-out trouser leg from the shoe you should have removed first, it is no fun then to have said vehicle be sent down the back strait and under the door, out of reach of the soon-to-be screeching boys (even men-children hate shopping).  Then you have to twist around quickly, with your boot still caught in the once neatly ironed pants, to prevent over-helpful big sister from lurching out to fetch it for them, at which point, once again the dodgy oom outside is treated to a gander of your moon broekies.  If it’s not your own children who reach under those awful saloon-style doors, it’s other matrons’ sticky fingered brats whose fingers appear like tentacles of slimy, Nik Naks goo tempting you to injure said digits with a healthy tap dance. So, dear retail outlets, given us full-figured doors I beg you.

While pondering whether objects in the rear view mirror are closer or really just as large as they appear, you realise it is the fault of those disturbingly deceptively sized numbers that are the right size, but too small:  You could swear they will fit you and then you get the bodice on and your arms half in and ‘gasp’, you can’t breathe, and – worse – it’s not on properly and no matter how much you attempt to make like Connie the Contortionist, you can’t get it off. Inevitably it is at that moment that Shannon will have put a Jelly Tot (the bribe to ‘behave’) in Liam’s ear or Caitlin will have swallowed yet another R2 coin. And you are, like ‘Chad’ in Charlie’s Angels – well and truly STUCK. ‘Ripping your clothes off’ takes on a whole new meaning, but the temptation is real.

And you can’t really leave the cubs outside the cubicle because then just as you are realising that  what appeared to be stylishly loose fitting on the rack merely hugs all the unmelted baby fat, you hear Michael’s infectious giggle becoming louder. And you just know something is up out there. Dreading that it is your children’s paws which have invaded another patron’s shopping nightmare and which are about to be pierced by a suburban stiletto heel, you burst out to check/glare/chide so you at least appear to be in control of the five worms lined up against the wall, catching the eye of the petite assistant who frowns at the sight of you balancing a dress on your hips and once again there are those knickers for the old man who is seeing more of your skin than a Russian dancer at Mavericks.

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She shakes her head knowingly as you hand her the unpurchased hangers of clothes as you leave shamefacedly, wondering why you can never find anything to buy. Or else you avoid the body-shaming experience entirely and just buy whatever looks attractive on the hanger, only to end up with a cupboard full of ill-fitting clothes.

Well that’s my excuse anyway.